Privacy Policy

Effective Date: June 3, 2026 Last Updated: June 3, 2026

Welcome to GoVaultly ("GoVaultly," "we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or use GoVaultly.com and our file transfer and storage services (collectively, the "Services").

By using our Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Information You Provide

We may collect information that you voluntarily provide, including:

• Name
• Email address
• Account credentials
• Billing information (processed by third-party payment providers)
• Communications and support requests

Information Collected Automatically

When you access our Services, we may automatically collect certain information, including:

• IP address
• Browser type and version
• Device information
• Operating system
• Usage data and analytics
• Log information related to service performance and security

Files and Content

Our Services allow users to upload, transfer, and store files. While files may pass through our systems to facilitate delivery and storage, GoVaultly does not access, read, review, inspect, analyze, or monitor the contents of your documents except as reasonably necessary to provide, maintain, secure, and operate the Services, comply with legal obligations, or investigate abuse of the platform.

2. How We Use Information

We use collected information to:

• Provide and operate the Services
• Facilitate file transfers and storage
• Authenticate users
• Process payments
• Respond to support inquiries
• Improve performance, reliability, and security
• Detect fraud, abuse, and unauthorized activity
• Comply with legal obligations

3. File Retention and Deletion

We are committed to minimizing data retention.

• Files uploaded to GoVaultly are retained only for the period necessary to provide the requested service.
• Files are automatically deleted after successful delivery, expiration of the selected retention period, or as otherwise configured by the user.
• We do not maintain permanent copies of transferred files unless expressly required to provide the Services.
• Once a file reaches its expiration date or is deleted by the user, we endeavor to remove it from active systems promptly, subject to reasonable backup, disaster recovery, and legal compliance requirements.

4. We Do Not Sell Your Information

GoVaultly does not sell, rent, trade, license, or otherwise monetize your personal information or uploaded content.

We do not provide your personal information to third parties for their independent marketing purposes.

5. Sharing of Information

We may share information only in limited circumstances:

• With service providers that assist us in operating the Services
• With payment processors to facilitate transactions
• To comply with legal obligations, court orders, subpoenas, or lawful governmental requests
• To protect the rights, safety, security, and integrity of GoVaultly, our users, or the public
• In connection with a merger, acquisition, financing, reorganization, or sale of assets

All service providers are expected to maintain appropriate confidentiality and security measures.

6. Security

GoVaultly takes the security of your information seriously.

We implement commercially reasonable administrative, technical, and organizational safeguards designed to protect information and file transfers from unauthorized access, disclosure, alteration, loss, misuse, or destruction.

These measures may include:

• Encryption of data in transit
• Secure infrastructure and access controls
• Network and system monitoring
• Authentication and authorization mechanisms
• Regular security reviews and updates
• Industry-standard security practices and procedures

While no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure, we strive to maintain the security, confidentiality, and integrity of all file transfers, stored data, and personal information entrusted to us.

7. Cookies and Analytics

We may use cookies, similar technologies, and analytics tools to:

• Improve user experience
• Remember preferences
• Analyze service usage
• Maintain security and performance

You may adjust your browser settings to control cookie usage. Disabling cookies may affect certain functionality of the Services.

8. Third-Party Services

Our Services may contain links to third-party websites or rely on third-party providers. We are not responsible for the privacy practices, content, or security of third-party services. We encourage users to review their privacy policies before providing information.

9. Children's Privacy

The Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child in violation of applicable law, we will take reasonable steps to delete such information.

10. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including:

• Access to personal information
• Correction of inaccurate information
• Deletion of personal information
• Restriction of processing
• Data portability
• Objection to certain processing activities

To exercise applicable rights, please contact us using the information provided below.

11. International Users

Information may be processed and stored in countries where we or our service providers operate. By using the Services, you consent to such transfers where permitted by applicable law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of the Services after changes become effective constitutes acceptance of the revised Privacy Policy.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

GoVaultly Email: legal@govaultly.com Website: https://govaultly.com